Refund policy
Return and Cancellation Policy
Effective Date: August 4, 2024
At Black Girl Blessed, we take pride in the quality and craftsmanship of our handmade products. Due to the nature of our items, particularly our earrings, we do not accept returns to ensure the highest standards of hygiene and sanitation for all our customers.
No Returns Policy
For hygiene and safety reasons, all sales of earrings are final. We do not accept returns or exchanges on these items. This policy is in place to ensure that every pair of earrings you receive is brand new and has not been worn by anyone else.
Order Cancellations
We understand that circumstances may change, so we offer a 24-hour window for order cancellations. If you wish to cancel your order, please contact us within 24 hours of placing your order. After this period, orders cannot be canceled or refunded.
How to Cancel Your Order
To cancel your order within the 24-hour window, please email us at info@blackgirlblessed.com with your order number and a request for cancellation. We will process your cancellation and issue a full refund.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately at info@blackgirlblessed.com. Provide your order number, a description of the issue, and any supporting photos. We will work with you to resolve the issue promptly.
Contact Information
If you have any questions about our return and cancellation policy, please feel free to contact us at:
- Email: info@blackgirlblessed.com
- Address: 4214 West Wendover Ave. #1024, Greensboro, NC 27407
Thank you for your understanding and support of our commitment to providing high-quality, hygienic products.